Sep
10
What do you do when you spend your time writing a dynamic post [at least you think it is] and all of the sudden you start getting negative feedback?
The first one is always the hardest. How can someone not agree with you? How can they state their beliefs, and counter what you had to say - it is your blog under your control. Maybe you should delete the comment.
Think again.
Conflict isn’t always a bad thing. In fact, it can be good for business. If someone cares enough to
counter what you have to say, at least they are reading. And it gives you a new way to think and respond.
First decide the true impact of the comment. Is it something that hurts you or your company, and reduces your credibility? Some hateful comments can do more damage than good. If you’re just not comfortable with it, by all means delete it.
If the negative comment opens up the opportunity for you to come back with your own comment, post the comment and put in your own two cents. Tell people why you differ from the person commenting. What is your belief, and how can you turn their negative into a positive for you?
Also understand that your true prospects and clients can read above the negativity to make up their own minds. In some cases a negative comment can reinforce someone’s decision to use you - they like your ethics because of the way you handled the situation.
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